Portal fatigue
Checking coverage means a different website for every insurer, time on hold, or squinting at a fax, then retyping it all into the schedule. For every patient, every day.
Insurance and billing software for dental practices
Collect the insurance money you're owed, and give your front desk back the hours they spend on portals and hold music.
GTRON checks your patients' coverage before they arrive and watches your claims after they leave, set up around the way your practice already works.
- Set up for each practice
- We sign a BAA with every practice
- Based in Denver
9:00 AM · Sample Patient, age 8 · Recall
Eligibility summary
- Preventive
- 100%
- Basic
- 80%
- Major
- 50%
- Cleaning: frequency OK (last visit 6 mo ago)
- Fluoride: eligible, under age limit
- Sealants: covered on permanent molars
Saved to your PMS
The problem
Where the money and the hours go
Your front desk didn't sign up to be insurance investigators. Most days, that's the job anyway.
Rejections nobody sees
Some claims get rejected before the insurance company ever receives them. No letter arrives. You find out weeks later, when the claim is aging, or you never find out.
Underpayments that slip through
When a payment posts, does anyone check it against your contracted fee? Downgrades and short payments are easy to miss when you're working through a stack of EOBs.
How it works
Two jobs your front desk shouldn't have to do by hand
GTRON works quietly between your insurers and your practice management software, before the appointment and after it.
01Before the visit
Know the coverage before the patient sits down
Full breakdowns, pulled automatically
Benefit breakdowns are gathered for you, including from insurers that still send faxes.
One page, in your format
Breakdowns come back as the same one-page summary, laid out the way your team wants to read it, whichever insurer it came from.
Insurer rules, checked
Frequencies, age cutoffs, and the patient's treatment history are checked against the insurer's rules, like pediatric frequency limits, before the appointment.
In your practice management software
Eligibility is written into your practice management software.
Insurer website
Fax
Benefits file
One-page summary
- Plan & eligibility
- Coverage by category
- Frequencies & age limits
- History & waiting periods
02After the visit
Catch problems while you can still fix them
Open claims, watched
Claims are checked until they're paid. Rejections that would otherwise sit unnoticed are flagged so they can be fixed before the filing deadline.
Payments, checked against your fees
Incoming EOBs are compared line by line against your contracted fees. Underpayments, unexpected downgrades, and denials are flagged for your team.
Claims & payments
Watching- Checking…Paid in full
Claim · Sample Patient A
Submitted 12 days ago
- Checking…Rejected before reaching insurer
Claim · Sample Patient B
Submitted 9 days ago
- Checking…Below contracted fee
EOB · Sample Patient C
Payment posted
- Checking…Matches fee schedule
EOB · Sample Patient D
Payment posted
Why custom
Built around your practice, not the other way around
Every practice has its own fee schedules, its own mix of insurers, and its own way of running the front desk. Off-the-shelf tools make you adapt to them. GTRON molds to you.
We sign a BAA with every practice.
Your fee schedules
Your contracted fees are loaded in, so payments are checked against what you actually agreed to.
Your format
Summaries and documents are laid out the way your team wants them, so the pages read the same.
Your insurers' quirks
Every practice has a few insurers that don't behave like the rest. We build around the edge cases in your insurer mix.
Built with you
We work with you to decide what gets built next, and adjust as your practice changes.
Book a demo
Book a 30-minute walkthrough
Email or call us. We'll show you how GTRON would work with your insurers and confirm it fits your practice management software. No long sales process.
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